Data Integrity Protocol

Privacy Policy

Effective Date: April 2026 — Zigmaverse (PVT) LTD

Introduction

Zigmaverse (PVT) LTD ("we", "our", "us") is committed to protecting your privacy and ensuring transparency in how your personal information is collected, used, and safeguarded.

This Privacy Policy explains how we handle your information when you access our website, enroll in our courses, or interact with our services. By using our platform, you consent to the practices described in this policy.

Information We Collect

Personal

Full Name
Email Address
Phone Number
Payment Details (3rd Party)

Usage Data

LMS Activity & Progress
IP Address & Device Type
Browser Type

Communication

Support Inquiries
Email Correspondence
Support Tickets

How We Use Your Information

Information is used strictly for legitimate business and educational purposes:

Managing access to courses & accounts

Tracking progress & issuing certifications

Delivering high-fidelity customer support

Platform optimization & security enhancement

Data Sharing & Disclosure

We do not sell, rent, or trade your personal information.

Disclosure occurs only with trusted service providers (e.g., payment processors) for operational purposes, when required by law, or to protect the safety of Zigmaverse and its users.

All third-party services are bound by strict confidentiality requirements.

Data Retention

We retain data only as long as necessary to provide services, comply with legal obligations, or resolve disputes. Users may request deletion of their account subject to legal requirements.

Data Security

We implement appropriate technical security measures to protect against unauthorized access. While we strive for maximum protection, absolute security cannot be guaranteed.

Cookies & Tracking

We use tracking technologies to analyze performance and improve user experience. You retain control through your browser settings.

User Responsibility

You are responsible for maintaining the confidentiality of your account credentials.

Global & Minor Protocol

International Users: Your data may be stored outside your country of residence, subject to applicable protection laws.

Children's Privacy: Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

Policy Updates

We reserve the right to modify this Privacy Policy at any time. Changes are effective immediately upon posting. We encourage periodic review to stay informed.

Contact Information

Direct all inquiries regarding your data to our legal desk.

[email protected]